Australia & NZ's largest range of Filofax Organisers, Diary Refills, Paper and Accessories - now selling 2013 Diary Refills. Need Help? See the page above about Filofax Sizes, or contact FilofaxSHOP direct
FilofaxSHOP Frequently Asked Questions (FAQs)
Yes. If you have purchased the wrong size organiser or refill we are happy to exchange it. Simply send back:
- the items
- a note stating what you need and your order number
Returns can be sent to:
122 Balmain St
If you have any questions about your return, feel free to contact us first.
All Filofax organisers and bags are covered by an International Filofax Warranty.
Synthetic and Non-Leather items are covered for 1 year from date of purchase.
Leather items are covered for 5 years from date of purchase.
Popular Non-Leather organisers – Domino, Metropol, Graphic, Bond, Urban
Popular Leather organisers – Finsbury, Classic, Finchely, Chameleon
Filofax Organisers Filofax measure their organisers based on the size of refill used, therefore the actual organiser size may vary slightly between styles (and zipped versions will always be slightly larger)
The size and style will usually be embossed on the inside left-side of the organiser, i.e.
Where 'Metropol' is the style and 'Pocket' is the size.
Filofax Refills Filofax print the size and their style number on the left margin of all refills. We use the same code, with an F in front.
For Diary Refills, the last two digits refer to the year.
Where 'Personal' is the size, and '6842112' is the refill code, and the same refill for 2013 will be 6842113.
Mini Organisers - use Mini Refills 67mm x 105mm, with 5 holes
Pocket Organisers - use Pocket Refills 81mm x 120mm with 6 holes
Personal Organisers - use Personal Refills 95mm x 171mm with 6 holes
Slim Organisers - use Personal Refills 95mm x 171mm with 6 holes
Compact Organisers - use Personal Refills 95mm x 171mm with 6 holes
A5 Organisers - use A5 Refills 148mm x 210mm with 6 holes
A4 Organisers - use A4 Refills 210mm x 297mm with 4 holes
Yes. We use a number of freight suppliers to ensure we can offer the best price.
Australia – Freight Free (AusPost and StarTrack Express)
New Zealand - $9 Flat Rate (AusPost)
International – at Cost (International Post and FedEx)
For further assistance, please fill out the form below, or contact us directly on 03 9220 0597
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